Ad-hoc Cover - Customer Support

Need that additional cover? Begin by selecting the group the cover is required for. If you already manage that group, it is selected by default. You have two choices when setting a 'Rota / Schedule'. You can either create an ad-hoc rota on the fly (if available) or select an entry that already exists. Note: If more than one employee is required, you are automatically given the option to clone the current entry. You can then just make quick small changes when you add the next.

Skill requirements are optional. Select from 'Standard' skills and check which skill sets are required. If a higher skill level is required, choose the option 'Modify selection'. Check along-side the required skill sets in the normal way and select the minimum level required by clicking blue rating band. Note: Higher ratings may not reveal as many employees in the final outputted results.

Location
Branch
Delete this entry
Record count: 1
Location
Branch
Delete this entry
Record count: 1
Location
Branch
Delete this entry
Record count: 1

Requirement, Date and Rate

Amount of employees required
Clone entry for additional employee/s?
Select the day for additional cover
Current staff count for this period is
-2
Set hourly rate

Rota / Schedule

OPTIONAL: Use data from a preset rota or create a custom one?
Seq
Rota description
Starts / Changes
Sept 30th 2026
Include breaks?
Rota hours in this day
Number of sessions
Number of breaks

Session 1

Start Time
End Time
(5 hours)

Session 2

Start Time
End Time
(4 hours)

Break 1

Start Time
End Time
15 minutes

Break 2

Start Time
End Time
1 hour 15 mins

Break 3

Start Time
End Time
15 minutes

Break 4

Start Time
End Time
15 minutes
Save this rota for future use

Notifications

Notify me when position(s) is fulfilled
Notify selected employees by

Skill Requirements

Select the skill sets (optional)
and or
Current employee average is 8
Current employee average is 5
Current employee average is 2
Current employee average is 3
Rota ConfiguratorRota SwapRota Swap ConfirmationRota Swappe ConfirmationRota History

Available Employees

Alice Luis de Garis
Peter Murphy
Mathew Broderick

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